Shipping policy

Shipping Policy

Last Updated: July 10, 2026

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below before placing an order.

Order Processing

  • All orders are processed within 1–2 business days after your order is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons or promotional events, processing may take a little longer.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 Business Days

  • Other Areas: 3–7 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout.

  • We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable), allowing you to monitor your shipment.

Delivery Delays

While we do our best to deliver your order on time, unexpected delays may occur due to courier services, public holidays, or natural events. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is accurate before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of the expected delivery date. We will work with the courier company to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.